Shipping & Returns

Shipping

We offer shipping within Canada and to the U.S. at a flat rate fee of $7.99 per order. Orders above $70 ship for FREE!  We try our best to ship orders on the same or next day. All parcels are tracked and tracking numbers will be sent via email when parcel is shipped.

Estimated delivery times are as follows: (Please note, these are approximations)

Ontario and Quebec – 2 to 5 business days

B.C. and Maritime Provinces – 3 to 10 business days

Atlantic and Northern Provinces – 7 to 14 business days

U.S. – 3 to 5 business days

*Please note: orders to remote areas may experience lengthier shipping times than metropolitan areas.

 

Returns

We want to make sure that you are happy with your purchase! If you’re not satisfied with an item that you purchased, we offer refunds on unopened, unused items within three weeks of purchase. Items must be in original packaging. Original shipping costs will not be refunded and you will be responsible for return shipping costs.  Refunds will be issued once the item is received. Please contact us via the contact page or email us at info@safebeauty.ca should you wish to arrange a return.

PLEASE NOTE: Sale and promotional items are final sale.

We reserve the right to refuse returned items if the items do not comply to our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.

Should you receive a damaged product or the wrong product, a full refund, including shipping fees will be issued and Safe Beauty will pay for the return shipping fees. The return must be pre-arranged. Contact us at info@safebeauty.ca